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Stop losing customers to missed calls and cold enquiries.
You are already generating interest. The problem is capturing that interest and converting it into bookings, sales, and revenue — without your team having to chase every lead manually.
THE OPPORTUNITY
The biggest revenue leak in most businesses is the gap between interest and response.
Research shows that responding to an enquiry within 5 minutes makes you 9 times more likely to win the business. Most businesses take hours. Many never respond at all. The enquiry goes cold, the customer moves on, and the job goes to whoever picked up the phone.
We do not just improve your response time — we automate it completely. Every missed call, form submission, and sample request is acknowledged within 60 seconds, followed up automatically, and tracked so nothing falls through the cracks.
Day 1
your missed call system is live and capturing leads
3 stages
of automated follow-up on every quote you send
0
leads lost to unanswered calls after activation
Missed call text-back — your 24/7 response team
Every time a call goes unanswered, your business automatically sends a personalised SMS to the caller within 60 seconds. It introduces your business by name, asks how you can help, and keeps the conversation alive until your team is free to respond.
The customer replies directly to that message. You pick it up between jobs, after hours, or at the end of the day. No lead goes cold. No job goes to a competitor simply because you were on-site and could not answer.
What is included
Missed call detection and automated SMS within 60 seconds
Fully customised message template in your business voice and name
Reply management inbox — all conversations in one place
Product visualiser — confidence before they even visit
In visual categories like flooring, furniture, cabinetry, and renovations, customers often hesitate because they cannot picture how a product will look in their actual space. That hesitation is where purchases die. The customer takes a sample home, sits on the decision, and forgets to follow up.
We embed a product or room visualiser on your website that lets customers upload a photo of their room and see exactly what any product looks like in their own space. Confidence goes up. The time between enquiry and decision goes down. Conversions follow.
What is included
Roomvo or equivalent visualiser integrated on all relevant product pages
Product image feed connected so the correct images load for every product automatically
Mobile-optimised experience for customers browsing from their phone at home
Automated follow-up — convert more quotes into jobs
Sending a quote and hearing nothing back is not necessarily a lost sale. It is often hesitation, distraction, or a customer comparing multiple options. The business that follows up — politely, persistently, and professionally — wins the majority of these jobs. Most businesses never follow up at all.
We build automated follow-up sequences that send the right message at the right time — day 3, day 7, day 14 — without your team tracking or remembering anything. Each message is personalised, on-brand, and moves the conversation one step closer to a decision.
What is included
Automated 3-stage quote follow-up (day 3, day 7, day 14)
Sample request tracking and automated follow-up
Lead status dashboard — see exactly where every enquiry stands at any time
Everything included in Convert
Missed Call System
Missed call detection and trigger setup
Automated SMS sent within 60 seconds
Custom message template in your voice
Reply inbox and conversation management
Weekly missed call volume summary
Product Visualiser
Visualiser platform setup and integration
Product feed connection (up to 200 products)
Mobile-optimised embed on product pages
Branded widget experience
Follow-Up Automation
3-stage quote follow-up sequence
Sample request follow-up automation
Post-visit showroom follow-up
CRM integration for all captured leads
Lead pipeline dashboard
This is a great fit if...
You miss calls when your team is on-site, on the tools, or with another customer
You send quotes but rarely follow up — and you lose jobs you should be winning
Customers request samples and then you never hear from them again
Your average response time to enquiries is more than a few hours
You sell a visual product where customers struggle to commit without seeing it in context
This may not be the priority yet if...
Your team answers every call immediately and follows up every quote the same day
Your conversion rate from enquiry to sale is already consistently above 80 per cent
REAL RESULT
Zero missed leads from day one
Plumbing business, Victoria
After activating missed call text-back across three work vans, this plumbing business stopped losing jobs to unanswered calls completely. Within the first week, two enquiries that would have gone cold — received while the team was on-site — were converted via text reply into booked jobs worth over $6,000.
Read the full case study →Pair this with...
01
Be Found
Convert works best when there is a steady flow of enquiries to convert. Be Found makes sure that flow never stops.
See Be Found →03
Nurture
When a lead is not ready yet, Nurture keeps your business in front of them automatically until they are.
See Nurture →Ready to capture every enquiry your business generates?
Book a free strategy session and we will show you exactly how many leads you are currently losing — and what it would be worth to recover them.